Shipping Policy

We aim to process and ship orders as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days.

Processing times may be longer during holidays, product launches, or periods of high order volume.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method selected at checkout.

Please note that delivery estimates do not include order processing time.

Shipping Costs

Shipping costs, if applicable, are calculated and displayed at checkout before payment is completed.

Tracking

When tracking is available, you will receive a shipping confirmation email with your tracking information once your order has shipped.

Delays

Delivery delays caused by shipping carriers, customs, weather, or other circumstances outside our control may occasionally occur.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us with your order number and relevant details so we can assist you.

Questions?

For questions about your shipment, please contact:

CATCHYOURDREAMS
Email: hello@catchyourdreams.ca