Returns & Refunds
60-Day Money-Back Guarantee
We want you to feel confident shopping with Catch Your Dreams. If you’re not satisfied with your purchase, you may request a return within 60 days of receiving your order.
Returns
To start a return, please contact us at hello@catchyourdreams.ca and include your order number.
Once your return is approved, we’ll provide instructions on how and where to send your item.
Please contact us before sending any products back.
Refunds
Once we receive and inspect your return, we’ll let you know when your refund has been approved.
Approved refunds will be issued to your original payment method. Depending on your bank or credit card provider, it may take several business days for the refund to appear.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.
Please include:
- Your order number
- A brief description of the issue
- Photos of the item, when applicable
We’ll work with you to make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable unless the return is due to an error on our part.
Questions?
If you have questions about a return or refund, contact us at:
CATCHYOURDREAMS
Email: hello@catchyourdreams.ca